On the afternoon of 23rd September 2021, the Faculty of Finance of the City University of Macau held the Finance Seminar Series [4]. The invited speaker was Mr. Chen Yong, Vice General Manager of Tahoe Life Insurance Company (Macau) Limited. The theme of the seminar is “Insurance Industry: Digital Applications and Prospects”. Guests attending this seminar include Serena Lao, Director of Finance Division, Dean Adrian Cheung, and Associate Dean Eva Khong of the Faculty of Finance of City University of Macau, Mr. Deng Lechi, Manager of the Fintech department, and his colleagues from ICBC.
Mr. Chen Yong started by introducing three perspectives: “Why digital”, “Cases of Digital Application”, and “Prospects of Digital Development”, which showed a big picture of the digital insurance business to students. He emphasized that the demand for internal and external upgrades and digital applications is driven by the need for cost structure and optimization in the insurance industry, as well as the differences in the process of the digital insurance industry between Macau and the Guangdong-Hong Kong-Macau Greater Bay Area, which led to the discussion among students.
Mr. Chen Yong used real-world examples to demonstrate the digital services in the insurance industry. Moreover, he elaborated the process of full-business chain AI services, human-machine integration service system, and operation process automation scenarios. At the same time, he expressed his expectation of the development of digital applications in the insurance industry in Macau.
In the Q&A section, the interaction between the lecturer and students deepened their understanding of digitalization and aroused their interest in the development model of the insurance industry in Macau. Mr. Chen Yong stated that there was a shortage of professionals engaged in the insurance industry in Macau and encouraged students to devote themselves to the development of the insurance industry. Mr. Chen Yong said that he would cooperate with the Faculty of Finance of the City University of Macau to promote the development of Macau’s financial industry.
Recording：
https://us06web.zoom.us/rec/share/93VEG1Wz8v681FD-TVKAoP8jMpJKqoHZb1hyJuiz7qtZrubhRRdyBirCH7I_fQmJ.yJVLAFf_YENVNsm5
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